Client Case Study: Aspull Surgery

Aspull Surgery achieves continuity of care and reduces admin time by using AppLocum.

We spoke with Kirstie, Practice Manager who has been with Aspull since 2019. Aspull has 1 GP Partner and 1 ANP Partner.

Challenge 1: Needed locums to fill the reduced sessions of some partners.

AppLocum’s solution: Effective service-led approach through strong consultant relationship and understanding

Challenge 2: Short notice shortages or cancellations.

AppLocum’s Solution: Robust process so they feel confident that the surgery is never left unattended

Challenge 3: Staffing was difficult due to long admin tasks and time constraints

AppLocum’s solution: Staff bank of excellent locums to fill short notice shifts

Challenge 4: Small surgery so patients need a strong level of consistency and familiarity

AppLocum’s solution: Selection of long-term locums that patients can become familiar with

Result

AppLocum has addressed the challenges faced by Aspull with positive results. Aspull surgery now has continuity of care and service to patients, at a consistently high level. Kirstie said that AppLocum has provided an easy, efficient process which gives them confidence in the service provided, thus reducing stress and admin tasks.

Locum quality: 10/10 Service satisfaction: 10/10

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